Team Member Relations Specialist

📍 Winter Haven Hospital | 🕒 Full Time 8:00am-4:30pm M-F | 💼 Non-Exempt

 At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network includes 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 34,000 team members, we promote a forward-thinking philosophy built on trust, dignity, respect, responsibility, and clinical excellence. We’re looking for a Team Member Relations (TMR) Specialist to join our team at Winter Haven Hospital.

About the Role

In this role, you’ll partner closely with TMR Managers and Coordinators to support key team resources processes, ensure compliance with regulatory standards, and provide reporting that helps drive positive outcomes. This position plays an important role in fostering a workplace culture built on dignity, respect, and accountability.

What You’ll Do

Support the TMR team with case documentation, tracking, and coordination of team member relations activitiesAssist in maintaining accurate and compliant records in accordance with internal standards and external regulationsPrepare and generate routine and ad hoc reports related to employee relations activity and team member metricsProvide prompt and professional responses to internal inquiries, maintaining a high level of confidentialityContribute to ongoing initiatives and process improvements within the TMR functionEnsure consistent adherence to BayCare’s policies, procedures, and values

The Ideal Candidate will bring:

Previous Human Resources experience and a passion for learning and growth.A growth mindset eager to develop, learn new skills, and step outside of their comfort zone.Strong technical skills with the ability to analyze information and think critically.Creativity and initiative able to “think outside the box” and suggest fresh ideas.A collaborative and supportive attitude, thriving as both a team player and a self-starter.Excellent communication and customer service skills, with the ability to interact with people at all levels.

Qualifications

Education

High school diploma or equivalent requiredBachelor’s degree in Human Resources, Business, or a related field preferredExperience:1 year of Human Resources experience
OR 2 years of Customer Service experience
OR 2 years of Healthcare experiencePreferred: Previous HR experience strongly preferredProficiency with Microsoft Office Suite (Excel, Word, Outlook)

Equal Opportunity Employer Veterans/Disabled