Job Description:

Treasury Shared Service team handle monetary and non-monetary service requests for Treasury Clients. Team also supports more complex service requests for ACH, Research & Adjustment and Wires other than supporting Commercial Cards requests for US region

Responsibilities

Understand client’s need and address it appropriately either by straight through processing or engaging appropriate business partnerInteracting with onshore business partners via phone / e-mailAdherence to the Business Deliverables, SLA (Service Level Agreement) and AccuracyDetermine the best course of action for the Customer to resolve their query

Education

Any Commerce / Finance Graduate

Professional Experience

0-1 Year

Foundational skills*

Fundamental understanding of Treasury ServicesStrong Analytical and Problem-solving skillsHave strong communications skills – both verbal and writtenEffective Outlook ManagementProficient with Microsoft Office products (particularly MS Excel, Word)Have strong organization skills –ability to switch between tasks and to prioritize work effectivelyWillingness to learn and adapt to business needsMust have an eye for detail

Desired skills*

Must be collaborative / curious / driven / continuous learnerAbility to multitask and adapt to changeSelf-motivated and results orientatedTo be flexible to work in rotational shifts

Work Timings*

8.30 PM to 5.30 AM IST (Changes as per US day light saving requirement)

Job Location*

GIFT City