At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values ofWellbeing,Inclusion,Respect,Empathy,Integrity,andExperimentationare the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.
The Role
In this role you will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.
The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.
At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values ofWellbeing,Inclusion,Respect,Empathy,Integrity,andExperimentationare the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged.
The Role
In this role you will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.
The Team Leader - Reservations is responsible to assist the Reservation Manager in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 1 year of work experience as Team Leader in either Reservation or Front OfficeGood problem solving, administrative and interpersonal skills are a mustSchedule flexibility is necessary and ability to multi-taskQualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism managementMinimum 1 year of work experience as Team Leader in either Reservation or Front OfficeGood problem solving, administrative and interpersonal skills are a mustSchedule flexibility is necessary and ability to multi-task