Team Leader - Recreation 康乐部领班
Hyatt
**Description:**
任职资格:
Qualification:
1.达到客人的服务期望,确保客区顺畅有效的运营。
To ensurethe smooth and efficient running of the guest services areas with exceptionguest relations, service and communication.
2.确保保持工作环境的五星级水准,并为所有客人留下积极的第一印象。
Ensure the maintenance of a five star environment andpositive first impression for all guests.
3.始终根据凯悦酒店的品牌标准提供礼貌、专业、高效、灵活的服务。
To provide a courteous, professional, efficient and flexibleservice at all times, following Hyatt Regency Standards of Performance.
4.确保所有的服务员,救生员及服务员始终提供礼貌、专业的服务。
Ensure all Services Officers, Life Guard andFitness Attendant provide a courteous and professional service at all times.
5.必须确保宾客服务员,健身教练,救身员遵守预约时间表提供服务。
Must ensure that the Guest Service Officer, FitnessTrainer, Life Guard adhere toappointment timings.
6.全面掌握酒店健身中心的服务和产品知识,具备促销的能力。
Tohave a thorough understanding and knowledge of Hotel Fitness Center services and products and the ability to up sellalternatives.
7.全面了解工作知识,能够根据服务标准对下属的工作起到监督,纠正和示范作用。定期回顾主要工序并根据最新发展趋势、顾客期望和运营指导思想进行相应修改。
To have a full working knowledge and capability tosupervise, correct and demonstrate tasks to subordinates to the standard set.Please note that Master Task Lists are reviewed and changed on a regular basesreflecting change in trends, guest expectations and operating philosophies.
**Qualifications:**
**任职资格:**
**Qualification:**
1.较强的领导能力,培训能力和人际交往能力。
Strong leadership skills, training skills and interpersonal skills.
2.很强的交流沟通能力。
Excellent communication skills .
3.熟练的计算机能力并熟悉办公软件系统。
Excellent computer skills Microsoft office and related system.
3.中专以上学历。
Technical secondary school above.
4.3年以上国际酒店工作经验,1年以上同岗位经验就职经验。
Minimum of 3 years’ experience in an International 5-star hotel and 1 years’ experience in a similar position in.
**Primary Location:** CN-46-Sanya
**Organization:** Hyatt Regency Hainan Ocean Paradise
**Job Level:** Full-time
**Job:** Health Club
**Req ID:** SAN034128
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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