Springfield, MA, United States of America
20 hours ago
TEAM LEADER PATIENT REGISTRATION
Employment Type:Full timeShift:Day Shift

Description:Come help lead our Patient Access team at Mercy Medical Center, a member of Trinity Health Of New England!

Position Purpose

Team leader is responsible for pre-registration, registration and admission functions. This team lead position will be responsible to ensure a smooth workflow for the registration team. They will be responsible for monitoring copayments, productivity and cover open shifts as needed. This person works closely with other Department Leadership.

What you will do

Greet patients at specific service areas and checks a pre-registered patient into the registration system by elevating the patient visit in the system, verifying demographic information, and collecting patient liability. 

Collect, process and reconcile patient liability when indicated by following department procedures.

If the patient has not been pre-registered, complete patient registration process following department procedures using identified technology systems.  

Responsible for working with multiple department/hospital and web-based systems

Minimum Qualifications

Minimum High School diploma or equivalent

Patient access hospital experience strongly preferred

Strong interpersonal and communication skills

Knowledge of medical terminology and medical insurances

Position Highlights and Benefits

40 Hours per Week - 1st shift (Days)

Our Mission and Core Values

Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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