About the Role

Candidates should be from International voice process background. US Campaign. Only diversity candidates can apply for this role

Responsibilities

Experience in handling team. Have managed clients. Hands on excel and people management skills.

Qualifications

Education: HSC / Grad Experience: Minimum 1 year of experience as a TL Process: Experience in International Voice Process is mandatory Background: BPO Experience

Required Skills

Good communication skills (C1 Level) Excel knowledge People management Leadership skills Quick Learner Adaptability Handled attrition & shrinkage Schedule Adherence Login Hours Breaks Csat Dsat AHT Quality Bottom Quartile Management

Shift Window: 5pm-6am (9hrs shift). Weekoffs: Any 2 days in a week. Location: Andheri Mumbai Chandivali Boomerang.

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Notice Period

Minimum 30 days or immediate.