**About Jumeirah** Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. **About Madinat Jumeirah** Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces. **About the Job** An exciting opportunity has arisen for a **Butler Team Leader** to join **Jumeirah Dar Al Masyaf** . The main duties and responsibilities of this role include: + Lead the butler team in delivering personalized service by acting as the primary contact for VIP and suite guests, ensuring seamless communication with all departments. + Supervise daily operations, ensuring that all guest requests, from simple to complex, are handled promptly, professionally, and with attention to detail. + Welcome guests personally upon arrival in the lobby or designated areas, and maintain a visible presence throughout their stay. + Proactively anticipate guest needs and guide the team to respond with efficiency, discretion, and courtesy. + Support guests with information about hotel services, dining options, resort facilities, and current events, while driving upselling opportunities across the property. + Oversee villa orientations and property tours for guests, ensuring a smooth and informative experience that reflects the hotel’s standards. **About You** The ideal candidate for this position will have the following experience and qualifications: + Two years of experience in the same role with a luxury 5-star property; experience in F&B is desirable. + Fluent in English and an additional language (Russian and European languages are desired). + Strong knowledge of Microsoft Office products, Opera PMS (Cloud), HotSoS, and Sevenrooms. + Strong interpersonal and communication skills, experience leading a multicultural team. **About the Benefits** At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.