Team Leader
Cognizant
**Job Description**
**Designation:** Team Lead – Data
**Business Vertical:** BPS – Technology
**Job Expectations:**
· Directs & supervises team to achieve assignments using established guidelines, procedures and policies.
· Follow departmental policies and procedures when working on projects.
· Plan, organize and prioritize work efficiently, multi-task, and work well under pressure with minimal direction.
· Work well with others in team-oriented environment and to gain their cooperation
· Under the direction of the site leads, implement strategies to successfully manage the day to day operations
· Operational work related to various aspects of the hiring life cycle- including working with large volumes of data, spreadsheets and metrics analysis
· Working with team across globe with different stakeholders
· Meet the set business targets
· Drive the team to achieve individual as well as team target
· Coach, mentor and share feedback to the trainees/ team
· Set a healthy environment in the team and positive mind frame in the individual
· Ensure daily productivity and quality metrics are met/exceeded
· Identifies opportunities for process improvements for direct team
· Involved in Hiring & staffing for the segment
**Skills Required:**
· Minimum qualification - Graduate in any discipline
· Ability to handle, heavy data related assignments. Ability to multitask based in priorities
· 5 to 8 yrs of work experience with BPS/ ITeS in a backend process with excellent command data centric assignments
· Should have team leadership experience of minimum 3 years and should have managed a team of 20-25 members.
· Strong MS Office skills, especially MS Presentation and MS Excel
· Multiple stakeholder management; Competitive/Market intelligence; Consulting skills; Forecasting skills; Good in analytical thinking, problem solving, Feedback & Coaching Skills
· Experience working with large volumes of data and data analysis
· Strong communication skills - ability to work closely with internal staffing client and communicate complex analytics in a structured and clear manner.
· Proven track record of exceptional performance and high productivity.
· Ability to work in a fast-paced, constantly evolving environment.
· Strong understanding of online & digital market.
· Should have great networking and rapport building skills. Should be able to communicate effectively with senior management executives
· Good skills performing online searches and data collection activities.
· High degree of problem-solving and analytical skills with strong attention to detail required.
· Detail oriented to ensure accurate issue tracking and reporting.
· Ability to manage multiple tasks and competing priorities effectively under pressure and short time lines.
· Capable of assuming the role of an "expert" for assigned projects.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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