**Job Summary** The Team Lead - Prod Ops role involves overseeing master data management processes and ensuring efficient workflow operations using OpenSymphony OSWorkflow. The candidate will work in a hybrid model focusing on store operations and customer & material master domains contributing to the companys operational excellence. **Responsibilities** + Lead the master data management initiatives to ensure data accuracy and integrity across all platforms. + Oversee the implementation and maintenance of OpenSymphony OSWorkflow to streamline operational processes. + Provide guidance and support to the team in managing store operations enhancing productivity and efficiency. + Collaborate with cross-functional teams to optimize customer and material master data management. + Develop strategies to improve data management practices aligning with organizational goals. + Monitor and evaluate workflow processes to identify areas for improvement and implement necessary changes. + Ensure compliance with industry standards and regulations in all data management activities. + Facilitate training sessions for team members to enhance their skills in master data management and workflow operations. + Analyze data trends and provide insights to support decision-making processes within the organization. + Coordinate with IT and business units to resolve any data-related issues promptly. + Implement best practices in data management to support the companys growth and innovation. + Drive initiatives to enhance customer experience through effective data management solutions. + Support the development of policies and procedures related to data management and workflow operations. **Qualifications** + Possess strong expertise in TL-Master Data Management ensuring data accuracy and consistency across systems. + Demonstrate proficiency in OpenSymphony OSWorkflow optimizing workflow processes for operational efficiency. + Experience in store operations contributing to streamlined processes and improved service delivery. + Knowledge of customer & material master domains enhancing data management strategies. + Ability to work in a hybrid model balancing remote and on-site responsibilities effectively. + Strong analytical skills to interpret data trends and provide actionable insights. **Certifications Required** Certified Master Data Management Professional OpenSymphony OSWorkflow Certification Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.