At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to support delivering results together. Newmont’s Service Enablement Group (SEG) is a new internal Newmont function that aims to improve processes and service delivery for the organization. It is comprised of two parts: A Process Excellence team and a future-state service delivery model who design will be informed by the work of the Process Excellence team.
Join us and unearth your potential in a global company that is at the forefront of shaping the future of the mining industry.
Your ImpactYou will lead a team that delivers accurate, timely, and secure workforce data and people services across Newmont. Your leadership will ensure smooth employee life cycle processes, from onboarding to exit, while driving improvements in service quality and data integrity.
As Part of Our Team, You Will• Lead and coach a team delivering people data management and HR services.
• Oversee processes such as onboarding/offboarding, mobility, expat services, leave management, and country transfers.
• Monitor and improve data quality, timeliness, and end-user experience.
• Resolve data entry errors and service issues promptly.
• Identify and implement process improvements in partnership with Process Excellence teams.
• Ensure compliance, data security, and strong internal controls.
• Manage HR budget tracking and vendor invoice approvals.
• Proven experience in HR operations, workforce data management, or people services leadership.
• Strong knowledge of HRIS platforms (SAP SuccessFactors or Oracle preferred).
• Skilled in data entry monitoring, gap analysis, and problem resolution.
• Competence in Microsoft tools for reporting and scorecards.
• Strong people leadership and team-building skills.
• High attention to detail, service-oriented mindset, and commitment to continuous improvement.
• You will be part of Newmont’s Global Delivery Center (GDC) in Costa Rica, working within the Finance function. The role is people-focused and involves cross-functional collaboration with global stakeholders across People, Finance, IT, and Supply Chain teams.
• While the position is intended to be hybrid, as we establish our foundation, we will begin on-site to foster strong relationships, align our strategies, and ensure a solid framework for long-term success.
• This role is for the day OR night shift schedule. We currently have 3 open positions for Team Lead Workforce Data and People Services. Two roles will support operations during the day shift, while the other one will cover the night shift to ensure continuous support across time zones.
• Night shift will include a 20% pay differential in recognition of the additional commitment.
• Compensation will be aligned with the local Costa Rican market and paid in Costa Rican colones (CRC).
At Newmont, we are committed to responsible mining and creating lasting value for our people, communities, and shareholders. We offer competitive compensation, professional development opportunities, and a culture that values collaboration, integrity, and innovation.
We understand no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you! Our business success comes from the accomplishments and well-being of our employees and contractors. Our goal is to build a workplace culture that fosters leaders and allows every person to thrive, contribute, and grow. We are committed to selecting and developing our employees, and to establishing a work environment where everyone can take an active part in reaching our strategic goals while feeling a sense of pride in working at Newmont.
Newmont seeks to recruit, hire, place and promote qualified applicants, meaning applicants who meet the minimum requirements of the position, without regard to personal characteristics such as gender, race, nationality, ethnic, social and indigenous origin, religion or belief, disability, age or sexual orientation or any other characteristic protected by applicable law.