Gdansk, PL
23 hours ago
Team Lead, RISC Ops, RISC Ops Organization
Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
You will work directly with the Operations teams, and a variety of global internal teams
Additionally, you will be responsible for monitoring key success metrics, identifying business metrics that assess risk and challenges, and collaboratively shape solutions with the product compliance team. You need to be an effective user of Amazon business analytics tools, and data warehouses to help analyze compliance performance across segments. You will be expected to help business leaders improve business processes, make better decisions, and generate value.

Key job responsibilities
• Understand the vision, direction and culture of all Product Compliance operations;
• Understand requirements from the management and product compliance teams and map them with data sources / data warehouse;
• Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Operations Analytics managers;
• Responsible to plan resourcing, analyze and report daily, weekly and monthly metrics; identify trends and opportunities to reduce costs and improve processes;
• Define reporting requirements and compliance related dashboards to enable an integrated approach covering all compliance topics. Build a compliance reporting framework to help management understand challenges and risks faced around compliance;
• Retrieve and analyze data using SQL, Excel, Access and other data management systems;
• Drive the development of quantitative models necessary for evaluation and implementation for resource and cost reduction, as well as process improvement;
• Monitor existing metrics and partnering with internal teams to identify process and system improvement opportunities;
• Design and implement reporting solutions that enable stakeholders to manage the business and make effective decisions.
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