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Your day at NTT DATA

The Team Lead, IT Information Systems is an entry level subject matter expert, responsible for supervising and coordinating technologies and providing technology support for deployment and ensuring fit for purpose.

This role provides tactical supervision and management in the supply, operation and maintenance of technology within the business whilst contributing to the fostering of a collaborate and innovative team culture focused on operational excellence.

What you'll be doing

Key Responsibilities:

Coordinates the execution of the IT strategy ensuring alignment to the overall business strategy.Ensures that network equipment, hardware and software, services meet the business requirement.Participates in the strategic technology planning of the organization ensuring that strategic and high impact technologies are utilized to ensure its competitive positioning.Assists with the identification of emerging information technologies to be assimilated, integrated and introduced within the infrastructure and ensure that the company stays current and competitive in terms of infrastructure and services.Coordinates the development, design and implementation of new applications and changes to existing systems and software packages.Maintains applications and systems and the acquisition, installation and maintenance of the local area network hardware and/or software.Implements and maintains technology policies, standards and procedures manual and the related technology checklists and provide written technology policy guidance to direct reportsManage the continual functioning of mission critical operations and assists with the planning, organizing, directing, controlling and evaluation of the operations of the information systems.Develops the skills to manage and lead a team of junior IT team members, fostering a collaborative and innovative team cultures focused on operational excellence.

Knowledge and Attributes:

Demonstrates high accuracy and thoroughness.Good written and verbal communication skills.Developing ability to operationally lead and manage a team of IT specialists/experts.Has client engagement skills coupled with the developing ability to conduct presentations to both technical and non-technical stakeholders.Proactive in approach with have high levels of motivation, being a self-starter with excellent planning and organizing skills.Methodical and analytical with some knowledge of project management principles.Exhibits sound and accurate judgement and logical reasoning, demonstrating a positive and proactive attitude.Working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.Displays understanding of network architecture and client/server technology.

Academic Qualifications and Certifications:

Bachelor's degree or equivalent in Information Technology, Computer Science, Information Systems, or a related field.Relevant certifications such as ITIL, Service Management, Scaled Agile are beneficial.

Required Experience:

Moderate level of experience working in IT operations, preferably within a global IT services organization.Entry level of experience leading and managing an IT team.Moderate level of experience working as part of an Agile team, using Agile principles and methods.Moderate level of business experience (particularly experience gained within the fields of project management, technical support, systems programming or computer operations) would be beneficial.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.