Hungry, Humble, Honest, with Heart.

The Opportunity

As a member of Global People Services (GPS), you will play a meaningful role in how we grow our Nutanix business and support our people in their benefits journey.  The Team Lead of our Benefits Administration will play a critical role in leading and governing the daily administrational tasks and monthly deliverables of the People team related to Benefits Administration (Benefit enrollment, Census data, Payroll reporting, Purchase Orders, Invoicing).  This role will be global in nature and will have 2 - 4 direct reports. 

About the Team

The Global People Services (GPS) team is responsible for delivering high-quality people and compliance services to employees across various employment lifecycle and people program needs, including employment contract execution to activation, compensation, benefits, employee relations, recruitment, training and development, payroll, and compliance.  They work collaboratively with other teams within the People Team and relevant stakeholders throughout the organization to ensure a seamless employee experience and uphold compliance with employment laws and regulations.  The GPS team operates in a fast-paced environment and thrives on finding creative solutions to challenges. They are dedicated to continuously improving the delivery of people services and strive for excellence in their work. 

 

You will report directly to the Senior Manager, Global People Services, located in Singapore. 

Your Role

Lead, coach, and mentor a global team of Benefits Admin Analysts to ensure high performance and continuous improvement related to Benefits Administration (Benefit enrollment, Census data, Payroll reporting, Purchase Orders, Invoicing) Collaborate with cross-functional teams (Payroll, Total Rewards, Finance etc.) to ensure processes align with organizational or lawful policies and business needs. Continuously analyze current processes or supporting documentation, suggest improvements, and drive change to resolve quickly and effectively Analyze metrics to track team productivity, identify areas for improvement, and ensure goals are being met. Maintain and update with accuracy multi-country benefits employee enrollment overviews Manage multi-country benefit enrollment processes (hires, terminations, change requests) Reporting enrollments and changes, pensionable or insured salaries and contributions as required to vendors Reporting benefit changes to payroll as required on a monthly or annual basis and manage any required statutory benefits reporting Manage Benefit census data and support Total Rewards team during annual contract renewals & annual open enrollment windows as applicable Respond to employee benefit queries & resolving first-line benefit-related issues Ensuring accuracy of benefit census lists and perform monthly audits against vendor invoices Follow up with employees and vendors on overpayment reimbursement 

What You Will Bring

5+ years experience in benefits administration or payroll in a multinational environment;  Highly Proficient with Excel, and rest of MS Office applications Experience implementing & managing a Benefit Administration platform e.g. Benefex, Darwin, AON  Highly accurate and attention to detail Experience with Workday system Excellent verbal and written communication skills Customer focused and service orientated Fluent written and verbal language skills in English. Multi-language skills are also useful. Ability to deal effectively with multiple tasks Able to work within tight deadlines and handle workload with flexibility Adherence to deadlines & time management skills Comfortable and discrete dealing with confidential matters  Familiar with working on different time zones 

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.

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