Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Do you have a passion for people development and a heart for customer service? Join our dynamic and growing travel agency as a team coach, where you’ll play a key role in inspiring and supporting our team to deliver exceptional travel experiences to clients around the world. As our current team coach has moved on to a new position within the company, we are now looking for a successor. The team coach role at Global Business Travel is to support and coach our travel counsellors to deliver exceptional travel service for our expanding business within our Energy, Marine and Mining organization. It is a high touch service environment, where the day-to-day operations is important to deliver the best service to our customers. The role will report to our Traveler Care Director As our team coach you will: + Support and mentor your team of travel consultants in their daily work + Foster a culture of continuous learning, feedback, and motivation + Conduct regular one-on-one coaching sessions + Identify development opportunities and support career growth + Contribute to building a positive and high-performing workplace culture + Ensure the team complies with all legal standard requirements, which include mandatory training, compliance and sanctions + Deliver expectations on individual/shared team goals and support all business KPI’s What we are looking for: + Minimum 2 years’ experience managing teams + Coaching skills is an advantage + Background in the travel industry or customer service + Strong interpersonal and communication skills + Empathetic, structured, and solution-oriented mindset + Fluent in Danish and English (spoken and written) + Enthusiastic about helping others grow and succeed    What we offer: + A purpose-driven company focused on meaningful travel experiences + A supportive and people-first culture + Opportunities for personal and professional growth + Flexible work conditions + Pension scheme and health insurance + Travel perks and industry discounts + Employee stocks purchase program + Employee assistance program Location: Denmark – Copenhagen office at Christianshavn Do you have questions related to the above position, you are welcome to contact team coach, Nine Haubirk at nine.haubirk@amexgbt.com It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. **Location** Copenhagen, Denmark **The #TeamGBT Experience** Work and life: Find your happy medium at Amex GBT. + **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. + **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. + **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. + **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. + And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) . **What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)