TD GARDEN (SOG OFFICER) $24.25/ HOURLY
Securitas Security Services USA, Inc.
**Securitas Security Services USA Inc. is Partnered with the TD Garden**
**Home of our beloved Boston Celtics and Boston Bruins**
**_Job Title_** _:_ Event Security Special Operations Group (SOG)
**_Starting Pay:_** $24.25
**Schedule:**
+ Shift times can vary depending on event
+ 3 hours prior to event until EOE (end of event)
+ PT during summer
+ Hours will increase once Bruins/ Celtics Seasons resume
+ Day shift
+ Night shift
+ Weekend availability
**_REQUIREMENTS:_**
+ At Least 18 Years of Age
+ 2+ Years of Security Experience
+ High School Diploma
+ Weekend Availability
+ Indoor/outdoor job; tolerance of weather particularly in cold temperatures
+ Experience working in extreme environments
+ Able to walk, stand, lift, for hours at a time
+ Maintaining calm and composed while dealing with people professionally
**_DEFINING CHARACTERISTICS:_**
+ Provide effective crowd management and exterior / perimeter security in a dynamic, crowded, emotionally charged environment while on shift during TD Garden events
+ Perform other duties of a more responsible and demanding level involving leadership and professionally interacting with the general public and law enforcement / emergency response agencies
**GENERAL JOB DUTIES:**
+ SOG team members are responsible for crowd management lane set up and breakdown and to provide active crowd management before and after the event
+ SOG team members are responsible for maintaining a visible security presence on North Station Platform and various exterior locations and helping sustain a safe and orderly environment while performing foot patrols
+ SOG team members are responsible to help provide arena perimeter access control
+ SOG team members are responsible for providing policy enforcement and ensuring evicted guests safely leave property without disturbance
+ SOG team members are responsible for providing emergency and incident response, primarily on North Station Platform and various exterior locations, but also occasionally inside the event arena and concourse areas
**RESPONSIBILITIES:**
**Crowd Management**
+ Set up and break down crowd management lanes with barricades and tenser barriers to help segregate ticketed guests from North Station guests / commuter rail passengers and direct ticketed guest flow to prohibited item screening lanes
+ Monitor and control crowd flow of ticketed guests to minimize wait times
+ Communicate effectively with event security management and supervision in crowd control efforts.
+ Communicate effectively with ticketed guests to provide guidance and direction of managed crowd flow.
+ Direct and support the efforts of event security officers at crowd management posts.
**High visibility security presence**
+ Maintain professional uniform and appearance standards at all times while on-duty.
+ Provide assistance or information in a courteous and professional guest-service manner at all times.
+ Enhance crime-prevention and policy-violation deterrence by being seen in the environment of on North Station Platform and various exterior locations, and actively observing people and their behaviors.
+ Perform random foot patrols of North Station Platform and various exterior locations
**Perimeter access control security**
+ Secure stairwell ticketed guest entrances when not in use.
+ Observe for behaviors indicating access breach attempt may be made and intervene in a professional and courteous manner.
+ Respond to reported access breach attempt incidents.
+ Report any vulnerabilities to perimeter security.
**Policy enforcement and eviction process support**
+ Observe and respond to violations of building guest code of conduct policies on North Station Platform and various exterior locations.
+ Evict people violating building guest code of conduct in a safe and professional manner.
+ Aid event security supervision and management with ticketed guest eviction incidents from the arena
**Emergency and incident response**
+ Respond to emergencies and incidents on North Station Platform and various exterior locations including but not limited to:
Medical Emergency/ Fire and Fire Alarm / Evacuation & Crowd Surge /Arguments / physical confrontation de-escalation/ Ticket Scalping / Merchandise Vending/ Suspicious Activity & Suspicious Items/ Bomb Threat/ Active Shooter & Active Killer
+ Complete emergency and incident response also includes post-incident written reporting
**Are you interested in being part of our Team?**
+ Apply quickly and efficiently online
+ Interview from the convenience of your own home
+ Weekly pay
+ Competitive benefits for FT
+ EOE/M/F/Vet/Disabilitie
+ 401(k)
+ Dental insurance
+ Flexible schedule
+ Health insurance
+ Paid time off
+ Vision insurance
Ability to commute/relocate:
+ Boston, MA 02114: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
+ Security: 2 years (Required)
EOE/M/F/Vet/Disabilities
\#MetroBoston
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Benefits include:
+ Retirement plan
+ Employer-provided medical and dental coverage
+ Company-paid life insurance
+ Voluntary life and disability insurance
+ Employee assistance plan
+ Securitas Saves discount program
+ Paid holidays
+ Paid time away from work
Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
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