We are seeking a Business Systems Analyst to help implement and support our technology solutions as we modernize our wholesale, e-commerce, and retail operations globally. You will partner with Skechers business stakeholders to implement configuration changes, ensure compliance with business requirements, manage data mappings, work with vendors, and oversee integrations into upstream/downstream systems.Essential Job Results
• Writes detailed business requirement documents, functional specifications, and system design documents
• Conducts thorough business process analysis and identifies areas for improvement
• Develops and maintains process flow diagrams, use cases, and user stories
• Facilitates requirements gathering sessions with stakeholders and translates business needs into technical requirements
• Performs data analysis using data in different formats and from various platforms
• Validates results by quality assurance testing and the coordination of user-acceptance testing
• Provides Change Management and training support for end users and maintains relevant documentation
• Engages on integration projects with varying degrees of complexity and business criticality, partnering closely with various business units
• Performs risk management to minimize potential risks. Reports risks and issues and escalates to management as needed
• Identifies opportunities for process improvements, automation, and efficiency gains
• Creates E2E workflow process diagrams, wireframes, mapping documents, functional specifications, ERDs, and logical data models
• Uses JIRA/Confluence to document integration requirements, workflow processes, issues, meeting notes and test cases
• Clearly articulates both problems and proposed solutions
• Tracks project performance, specifically to analyze the successful completion of short and long-term goals
• Adjusts to multiple demands, shifting priorities, ambiguity, and rapid change based on project timelines
• Manages vendor relationships and facilitates communication between various cross-functional teams
• Other duties as assigned
Supervisory ResponsibilitiesNoJob Requirements• Bachelor's degree in computer science, information systems, business administration, or related field (Equivalent experience is acceptable)
• 5-7 years of work experience as a Business Systems Analyst
• Experience supporting full Agile and Waterfall software development lifecycles
• Knowledge and hands-on creation of key artifacts including use cases, user stories, workflows, ERD, user acceptance criteria, configuration stories, business/functional/technical specifications, timelines, roadmaps, Gantt charts and presentations
• Experience in triaging application issues for multiple systems
• Must have ability to communicate, motivate and organize projects throughout the company
• Advanced analytical capability
• Advanced written, verbal, and interpersonal skills
• Experience in Alteryx, Jira, Confluence, Lucidchart, Smartsheet and Excel is a plus
• Fluent in English and Spanish (bilingual requirement)
• Experience with integration mapping specifications is a plus
About Skechers
Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.