Description Amazon is seeking a highly motivated and detail-oriented Tax Analyst to join the Product Classification & Taxonomy Service (PCTS) Operations team in Bratislava, as part of the Global Tax Engine team. This role supports the customer and seller experience across Amazon’s global marketplaces, with a specialized focus on indirect tax. The ideal candidate demonstrates strong analytical skills, sound business judgment, and a passion for solving complex problems. You will collaborate with global stakeholders across Tax, Product, Tech, Retail and Amazon Business teams by advocating on behalf of customers and sellers , strengthening Amazon’s customer-centric culture. This challenging role is for the team, where we embrace ambiguity and conquer change. We are looking for a dynamic individual, who can be a driving force in our ever-evolving environment. Base pay for this position starts from EUR 2133 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development. Key job responsibilities * Identifies necessary resources and designs optimal interfaces by adopting the end-user perspective. * Partner with cross-functional teams—including Tax, Legal, Product, and Tech—to investigate and resolve customer issues. * Drive continuous improvement by identifying process inefficiencies and contributing to the development of scalable, automated calculation solutions. * Support the testing, validation, and rollout of new projects, including machine learning and AI-powered enhancements to tax calculation workflows. * Perform data analysis and generate reports using Excel, SQL, and other business intelligence tools to inform decision-making and improve operational performance. * Develop and maintain comprehensive documentation, including subject area guides, standard operating procedures, and knowledge articles for internal use. * Collaborate with global peers to create and finalize content required for legislative updates, project launches, or internal feedback loops. About the team Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at TEB, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. Basic Qualifications * Degree in Accounting, Tax, Finance, Economics, Law, or related field. * Proficiency in Microsoft Excel (formulas, pivot tables, data filtering, etc.). * Excellent attention to detail and ability to perform research * Strong analytical skills and ability to work with large datasets * Excellent written and verbal communication skills in English * Ability to manage competing priorities in a fast-paced, ambiguous environment. * Proven ability to dive deep into complex problems and propose scalable solutions. Preferred Qualifications * Experience with indirect taxes, especially VAT, sales tax, or regulatory fees. * Basic understanding or hands-on experience with Machine Learning and Machine Learning Libraries (MML), or AI concepts. * Familiarity with SQL,data querying and data visualisation tools (e.g. Quicksight, Alteryx etc). * Experience in client support, e-commerce, operations, or a multinational corporate environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.