Are you incredibly organized with an eye for detail? Do you have a high client service orientation and a high-risk awareness? Do you like working with colleagues across the organization and are you good with stakeholder management?

We're looking for someone like that to:
• act as an Onboarding Specialist to Client Advisor on onboarding and Periodic KYC Review (PKR) cases across the Wealth Management (WM). Explain Know Your Client (KYC) requirements and support Client Advisor through the onboarding/account opening and PKR processes
• handle case preparation by preparing documents s relevant for onboarding and reviewing external client forms to ensure document quality control
• responsible for timely reply on Client Advisor queries. Facilitate exceptional handling on risk-based approach, and coordinate with Business and Financial Crime / Compliance for signoff
• perform background check screening on the client, create client profile with Client Advisor, and gather corroboration evidence material. Support Client Advisor to ensure regulatory compliance of submitted materials from client and Client Advisor
• handle PKR case review from start to end, including client profile updates after consulting with Client Advisor. Further, perform KYC profile checking activities linked to client onboarding requests and ensure client KYC information consistency with PKR Quality Checks
• support Client Advisor on non-KYC aspects of PKR (e.g. file conversion for archival, raise additional name search request to middle office, escalate for Due Diligence Officer (DDO) review, PKR case manager management)
• think flexibly to propose new ideas and contribute to continuous improvement of processes and services