Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Specialist

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Apply a learning mindset and take ownership for your own development.Appreciate diverse perspectives, needs, and feelings of others.Adopt habits to sustain high performance and develop your potential.Actively listen, ask questions to check understanding, and clearly express ideas.Seek, reflect, act on, and give feedback.Gather information from a range of sources to analyse facts and discern patterns.Commit to understanding how the business works and building commercial awareness.Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

The Opportunity
 

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Talent Delivery Team you will provide administrative support and maintain quality control standards. As a Specialist you will handle intricate tasks, adapt to a rapidly changing environment, and implement process improvements to enhance operational effectiveness.

Responsibilities

- Provide administrative support to the Talent Delivery Team

- Maintain and uphold quality control standards

- Manage intricate tasks effectively in a dynamic environment

- Implement process enhancements to boost operational efficiency

- Collaborate with team members to promote smooth operations

- Analyze workflows to identify areas for enhancement

- Adapt to changing priorities and requirements

- Contribute to the overall success of the team

What You Must Have

- High School Diploma

- 1 year of relevant experience

- Oral and written proficiency in English required

What Sets You Apart

- Demonstrating knowledge in administrative support

- Maintaining quality control standards

- Creating and maintaining process documentation

- Utilizing technology like Microsoft Office and Alteryx

- Handling confidential data effectively

- Excelling in organizational and time management skills

- Paying attention to detail and accuracy

- Adapting to rapidly changing environments

- Identifying and implementing process improvements
 

Additional application instructions

- Understand the importance of have a correct information management

- Knowledge of Information Security and Data Protection

- Correct Information Security Management

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Not Specified

Job Posting End Date