**Description** At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** The individual will lead the team of Talent Acquisition Partner Associates for Mexico that support the Class-Based Hiring, while ensuring superior candidate and Hiring Leader experience. They will execute the recruiting process to acquire the best talent with speed and quality, will be a talent champion who can actively stay connected to a robust pipeline, maintain long-term relationships, and energetically sell the role and the AXP brand. Here is just some of what you will do in this role: * Lead a team of Talent Acquisition Partner Associates that support Recruitment activities including, but not limited to, screening, assessment, interview, and offer process activities for the regional/functional segment. * Ensure adequate staffing to meet changing business demands * Ability to build and sustain trust while leveraging partnerships at all levels * Understand the internal stakeholders’ needs and delivering value by creating right the solutions for them * Provide support, guidance and leadership to the team * Provide best in class candidate and colleague experience through the recruitment life cycle * Leverage data analytics to drive the recruiting strategy, planning and process; address and solve any data integrity, compliance, and reporting issues, and provide insight and commentary on local and functional labor markets * Lead all compliance reviews as determined by the risk assessments and audits including planning, control testing, evaluation and reporting for all activities associated with recruitment * Set clear objective goals and deliverables and conduct formal monthly performance review sessions with their team * Process Excellence – ability to question the existing process and identify opportunities for process improvement. * Partner with Recruitment Operations Post-offer team and cross-functional CEG/ Compliance/ GCO teams to ensure compliance with all labor laws and regulatory agency requirements. * Partners across Talent Acquisition & Onboarding to ensure alignment and delivery for cross-functional initiatives and successful day-to-day recruitment delivery **Minimum Qualifications** + Graduate/ Postgraduate + Unique career journey shaped by your talent and curiosity. + Fully bilingual in English. + 5 years of overall work experience with at least 3 years of relevant experience in Recruitment/HR. + Proficient with Excel & Power point. + Ability to multitask and handle competing priorities in a fast-paced global delivery environment + Ability to collaborate and build partnerships–within the team and with stakeholders, provide resolution and support to colleagues, business stakeholders and candidates. **Skills Required** + Being responsive and communicate clearly and transparently. + Demonstrate high level of accountability and ownership + Ability to multitask in high pressure environment + Be proactive, planned and organized in your work approach to deliver without reminders. + Be flexible and boundary less: willing to take up newer projects, additional role & responsibilities as the situation may demand + Demonstrate effective conflict management skills to ensure win-win for everyone + Confidence interacting with leadership at all levels; negotiating and influencing to build consensus. + Ability to handle confidential information + Excellent verbal, written and timely follow through communications skills. Detail orientation and critical thinking are key skills for this position + Experience in working to tight deadlines, with multiple SLAs + Proven analytical, evaluative, and problem-solving abilities with extensive experience working in a team-oriented, collaborative environment + Ability to take initiative and work within ambiguous situations **Preferred Qualifications** + Knowledge of recruitment life cycle and understanding candidate to colleague journey will be preferred + Prior experience of leading change management will be preferred **Qualifications** We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + Support for financial-well-being and retirement + Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + Generous paid parental leave policies (depending on your location) + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. **Job:** Human Resources **Primary Location:** Mexico-Mexico City-Mexico City **Schedule** Full-time **Req ID:** 25010603