GTM Systems Training Manager
 

Do you have experience in executing and managing the implementation of training programmes?

Do you have extensive experience in designing and executing system training modules, with a specialization in Salesforce?

Location: Home Based

About our Team
 

At Elsevier, our Sales Effectiveness - Learning and Performance team is dedicated to empowering our sales force with the knowledge and skills they need to excel. Our team is global and works closely with various departments globally to ensure seamless integration of training programs.
 

About the Role
 

We are looking for a highly skilled and motivated GTM (Go-To-Market) Systems Training Manager to join our Sales Effectiveness team. The GTM Systems Training Manager will be responsible for developing, implementing, and managing comprehensive training programs for our go-to-market systems and tools. This role requires a strategic thinker with excellent communication skills and a passion for teaching and technology.

Responsibilities 

Planning, executing and managing the implementation of Training roll out for new systems and the ongoing maintenance of system training for Go To Market systems such as, but not limited to Salesforce, Gong, Clari, LI Navigator, and Zoom Info

Defining a comprehensive System Training curriculum for each system in the portfolio, detailing modularized learning objectives and essential training assets customized to the specific GTM roles and requirements

Managing vendors to ensure we optimize their contribution to delivering training, encompassing live and digital assets for deployment, updates, and onboarding processes

Serving as the primary 'knowledge expert' on GTM systems, actively engaging, challenging, and influencing the workforce to leverage systems correctly and effectively through the provision of best practice guidance via videos, step-by-step instructions, and Spekit solutions

Collaborating closely with Instructional Designers to translate your content into sophisticated digital learning materials, evaluate knowledge transfer effectiveness, and seamlessly integrate training into onboarding processes

Enhancing training initiative engagement and effectiveness with managed communications including live training touchpoints where needed, briefings and sharing guidance with senior People Leaders on how best to drive desired behaviors related to system usage within the GTM team.

Collaborating with system owners to develop and implement robust plans for managing system access, encompassing onboarding new starters, providing technical system support, integrating with other systems, configuring systems, and communicating about technology updates

Ensuring benefits realization, capture valuable lessons learned, success metrics, and success stories to drive continuous improvement before concluding each training cycle

Staying at the forefront of evolving System Training methods and technology to continuously enhance and innovate training programs

Requirements 

Have extensive experience in designing and executing system training programs, with a specialization in Salesforce

Be an expert in sales systems/processes ensuring interoperability with the GTM systems and project managing stakeholders to achieve collaborative outcomes

Minimum of 5 years of experience in training and development, preferably in a sales or IT environment

Have excellent presentation and communication skills

Have in depth analytical and problem-solving skills.

Work in a way that works for you

 We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

 Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: 

Generous holiday allowance with the option to buy additional days

Health screening, eye care vouchers and private medical benefits

Wellbeing programs

Life assurance

Access to a competitive contributory pension scheme

Save As You Earn share option scheme

Travel Season ticket loan

Electric Vehicle Scheme

Optional Dental Insurance

Maternity, paternity and shared parental leave

Employee Assistance Programme

Access to emergency care for both the elderly and children

RECARES days, giving you time to support the charities and causes that matter to you

Access to employee resource groups with dedicated time to volunteer

Access to extensive learning and development resources

Access to employee discounts scheme via Perks at Work

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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