Systems Support Specialist I Lake Mary, FL + Apply + + + + About CentralSquare Technologies CentralSquare is a unique enterprise software company whose mission is to build safer, smarter, more connected communities. More than 8,000 public sector agencies trust CentralSquare solutions each and every day. We serve governments of all sizes, from small towns to major cities, to make delivering public services less costly and more efficient. Job Description The Systems Support Specialist I must possess the technical and analytical skills required to implement PC/Network microcomputers, as well as support the use of Operating System and application software. Responsibilities will include the support of internal customers in the installation, configuration, and problem-resolution regarding PC/Network systems. The Systems Support Specialist I will also assist the Network support team in diagnosing and implementing team/corporate projects. Work is monitored and reviewed through reports, and results attained. Individual must be flexible to travel, shift changes, and after-hours support. Job Duties: • Pre-image machines for equipment replacement • Assist with non-specific tasks to aide helpdesk personnel • Assist with equipment inventory • Assist with servicedesk cases • Organize and categorize expired equipment and stage for release • Assist with employee moves • Assist with Cable Management • Provides telephone support to internal customers • Performs related work as required Skills & Requirements Requirements: • Must be able to lift 50 lbs. • 0-2 years related experience. • Basic knowledge of PC hardware and software. • Knowledge of internal desktop Operating System • Telephone customer support experience preferred • Must have good oral and written communication skills. • Ability to identify and seek needed information/research skills. • Ability to commute to our Lake Mary headquarters