ABOUT US
We‘re a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves. Creating everyday products to make everyday experiences better. Celebrating diversity and inclusivity, because we believe self-expression is for everyone. Using our voice and our platform to amplify the things that matter Listening to our community and respond to what they care about. We’re restless — it’s what fuels our fire and sparks our big ideas. We’re optimistic — having an open mind means anything is possible. We’re better together — join our world and let’s do good things together.
ABOUT THE ROLE
We have an opportunity for an I.T guru, to join our team as a Support Analyst on a 12 month MAT leave contract with a focus on our HR and Payroll systems. You will be responsible for supporting our HR & Payroll projects to ensure smooth system updates and changes. You will perform analysis, triage and resolution of Level 2 incidents to ensure that we are providing solutions that assist our HR, Payroll and IT teams to perform at their best. The role will also involve team member/ user administration, data integrity management, and user support through documentation and guidance.
SKILLS AND EXPERIENCE
• Bachelor’s degree in Information Technology, Business Systems, or a related field (or equivalent experience).
• 2+ years in a similar Level 2 support or analyst role, preferably within HRIS or Payroll environments.
• Experience supporting enterprise HR and Payroll Systems (Oracle HCM, UKG Dimensions, payroll systems etc.)
• Strong understanding of HRIS and Payroll process and data structures.
• Experience with ticketing systems (e.g., ServiceNow, Jira, Manage Engine).
• Proficiency in user administration and access control.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation skills.
• Ability to work independently and collaboratively in a team environment.
OUR CULTURE
To describe COTTON:ON in six words is easy; optimistic, passionate, real, energetic, collaborative and, most importantly, ethical.
Our team members are a passionate group of people, committed to making a real difference in people’s lives through our philanthropic arm, the Cotton On Foundation. It is our shared belief that we can make a difference to lives of everyone we touch, from our backyard to the world.
BENEFITS
We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide: