Req ID: 321271
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Systems Engineering Specialist Advisor - macOS Support MS Intune to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Systems Engineer with experience managing a Mac presence in Enterprise environments through Intune/JAMF. This person will be responsible for maintaining compliance with published and in-house created STIGs, patching and health checks of the Mac environment, assisting senior engineers with maintenance and enhancement of a Managed Mac Environment and interfacing with Tier 2 technicians for escalated support cases. Along with assisting with the management of the Mac environment, the selected candidate will also be responsible for assisting with other engineering tasks in the department. Responsibilities
Update, test and maintain compliance with Mac STIGs Manage scripts, application packages and data services for Mac environment Assist with managing patching process for Mac environment Extensive knowledge and certifications in Mac OS X Operating Systems Experience in working with macOS VM and VNC Experience in Intune Administrator Support for managing Apple products (macOS, iOS) Lead MaaS (Mac as a Service) delivery as the administrator/lead engineer. Creation, Support, Implementation, and distribution of Mac OSX “Thin Image” using Intune Knowledge in Packaging for Mac using BASH, Composer, X-Code, Terminal Packaging. Replication of Distribution Points/SMB Shares. End to End Project Mac Management following the process starting with documentation (SOW) till the Product Delivery. Running Reports using Custom Queries, Should have advanced understanding of Policy Management and Policy creation. Developed Custom Mac policies/configuration profiles as per the client’s requirement. Incident Management, Tracking & Solution for any issues related to the Engineered Solution. Designing & Implementing Enterprise Solutions for Enterprise Customers with Server Support. Provide recommendations for automation and modern endpoint management approaches. Sound knowledge in Shell/Bash script to customize payloads in Intune. Knowledge in Security Hardening of Mac Devices using Intune. Knowledge in Patch management for macOS and Applications (Including Third Party) Experience in Zero-Touch Deployment using Intune. Experience in Pre-Stage Enrollment using Intune. Excellent written and oral communication skills Ability to interface with all levels of management Understands and applies principles, concepts, theories, technologies and standards of professional field. Develops and applies specialized knowledge within own discipline. Deepens knowledge through exposure to new assignments and continuous learning. Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job. Builds deeper understanding of processes, procedures, customers and organization. Assists program or process development and implementation. Coordinates activities and processes. Applies research, information gathering and analytical and interpretation skills to problems of diverse scope. Develops solutions to a variety of problems of moderate complexity. Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions. Regularly exercises discretion and independent judgment on business matters. Works under general direction.
Qualifications
10-12 years of total experience with 7+ years of relevant experience.
Demonstrates an understanding of current scripting technologies and Mac Environment.
Demonstrates advanced knowledge of managing Mac using Intune.
In-depth knowledge of configuration management principles and best practices.
Ability to identify, define, manage and control configuration.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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