Kforce has an enterprise client that is seeking a Systems Engineer I in Austin, TX. The successful engineer in this role will: * Monitor and troubleshoot incidents * Provide support of incoming tickets, including troubleshooting tasks, features and services * Monitor production systems to ensure optimal health * Drive technical innovation and efficiency in infrastructure operations via automation * Design monitoring and management solutions using automation and self-repair * Create processes that enhance operational workflow and provide positive customer impact * Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation * Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones * Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources * Develop appropriate metrics to demonstrate performance at improving operational efficiency