Job Description Insight Global is looking for a Systems Analyst to join one of North America's largest retail and wellness companies. The ideal candidate will be working in a hybrid environment out of the Bengaluru office in India. This team is supporting the Xstore POS application which will be supporting new feature implementation and design improvements. The person in this role will coordinate with the engineering/systems team to analyze business requirements, design technical solutions and mapping documents, and ensure the seamless integration of the POS application with our omni channel systems. A day in the life: As a Senior Systems Analyst, you are expected to collaborate with the program team on the following responsibilities and apply your proficiency provide valuable support to the team. Analyze business requirements and translate them into technical specifications for the POS application. Build business cases, including cost / benefit analysis, for strategic initiatives and special projects Production Data Accuracy/Integrity/Cleanliness - Guest/Employee Profiles, Transactions, etc. Build and optimize Monitoring and Alerting capabilities across multiple integrations, not limited to POS Automate report generation in PowerBI, Splunk, etc. to get meaningful KPIs. Understand the architecture of applications and technology stack to recommend appropriate strategies to ensure SLAs are met. Work closely with cross-functional teams, including business analysts, developers, QA testers, and IT support staff. Data Analyst - Real/Actual data analysis for Business reporting, Project decision making, Production issues troubleshooting, etc. Provide technical guidance and support to development teams throughout the project lifecycle. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 7+ years of experience in systems analysis, design, and development, with a focus on POS applications Proficiency in Oracle databases, including SQL, PL/SQL Strong experience with AWS infrastructure, including EC2, RDS, S3, Lambda, and Terraform Familiarity with modern development frameworks and languages such as Java, Python, or Node.js. Effective communication and interpersonal skills. XStore POS related experience is an asset null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.