Overview When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise. InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram. About This Opportunity InComm is looking for a Systems Analyst I to join our Configuration Solutions team. The Configuration Solutions team is responsible for configuring all InComm platforms to support the launch of various products, merchants, processors, and other related efforts. The Systems Analyst is responsible for analyzing incoming requests to identify and implement all system configurations required to facilitate successful transaction processing for any business request. The Systems Analyst oversees all production deployments for the team. The Systems Analyst provides troubleshooting assistance to on-call support teams, while offering leadership and training for Configuration Solutions. The Systems Analyst should have the following experience: Demonstrated competency in relational database structures, and reporting/query technologies, particularly SQL and Oracle PL*SQL. Demonstrated expertise/understanding of programming languages such as .Net, Visual Basic, Java and J2EE General IT Support and/or helpdesk experience. Familiarity with standard SQL commands and syntax Responsibilities The technical functions performed to configure all InComm platforms to support the launch of various products, merchants, processors, and other related efforts are being consolidated into the Configuration Solutions team. This is a technically challenging position that offers excellent learning, leadership, and growth opportunities. Major responsibilities include analysis of incoming requests to identify and implement all system configurations required to facilitate successful transaction processing, billing, and reporting; including testing of work performed. The position requires creativity and problem-solving skills, as the team’s focus will be on improved quality and efficiency, seeking to define automation solutions for both. The Systems Analyst will become a subject matter expert to business analysis and development teams, contributing to solutions which are more readily implemented and supported with operational tools. DUTIES & RESPONSIBILITIES: For any type of business challenge, identify all systems that need to be configured, do the necessary updates, and test the changes for release into production. Implement efficient ways and tools to execute configurations and test them with improved quality. Provide Level 3 Support to troubleshoot production problems and implement necessary configuration fixes. Provide technical consulting to resolve configuration challenges of partners, processors, and merchants during project implementations. Become a subject matter expert to business analysis and guide development teams on how to design and implement new solutions that can be easily configured. Continuously redesign the Configuration Solutions processes and flows to keep up with the changing product mix and platform upgrades. Provide leadership and training to data analysts and testers to do their day to day work. Execute production system changes following established Quality Assurance and Change Control procedures This position requires solid understanding of InComm applications, development practices and product configurations Qualifications 0 - 3 years of experience. Experience with Microsoft SQL Server and general SQL to query and maintain database data is required. A general knowledge of core Java and Object-Oriented programming is required to be able to review and discuss technical details of InComm platforms. Skills: Bachelor's degree in MIS, CIS, CS or relevant field experience Microsoft SQL Server 2008/2012, SQL, Complex Stored Procedures Java (Core and Enterprise edition) MS Office Tools(Word, Excel, PowerPoint) Must have superior verbal and written communication skills Ability to independently troubleshoot issues through log reviews, execution of SQL queries, system configuration reviews, etc. Proven ability to work independently and with initiative to meet tight deadlines Ability to effectively manage time, prioritize work, multitask across many assignments and delegate Effective problem solving and conflict resolution skills Can-do attitude; energetic, passionate, and driven High level of creativity, adaptability, and persistence to find the best solutions #LI-DC1 InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law. *This position is eligible for the Employee Referral Bonus Program Tier II