NTT DATA is currently seeking a **Systems Administrator - Avaya Aura Communication Manager** to join our team. This is a 90% remote U.S. role. **W2 directly applicants only (No Vendors or Agencies)** **Responsibilities** - Lead the migration of clinic telephony systems to Avaya Aura Communication Manager, from either legacy Avaya deployments or third-party PBX systems. - Perform upgrades and configurations to existing Avaya systems at clinical sites to align with defined enterprise standards. - Implement Hunt Group configurations, ensuring consistency across all clinic locations and alignment with enterprise standards. - Collaborate with cross-functional teams including network engineering, clinic operations, and project teams to ensure smooth implementations. - Document all changes, configurations, and deployment processes in accordance with organizational requirements. - Provide post-deployment testing and support. - Fully Remote, some possible travel may be required **Required:** -5+ years of experience with Avaya Aura Communication Manager -Strong knowledge of: System Manager (web-based) Session Manager SIP telephony (not just H.323) Hunt groups, vectors, VDNs -Experience with telephony migrations and system upgrades -Ability to follow project plans, standard operating procedures, and change control processes. -Strong troubleshooting skills and comfort working independently and within a team. **Tools:** -No ASA usage -Must use System Manager -Work on company-issued laptop via secure access (e.g., VDI) **Preferences** -Healthcare or clinical environment experience -Experience with E.164 dial plans -Familiarity with contact center configurations -ServiceNow system experience About NTT DATA : At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company’s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA has focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. NTT DATA is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more. NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **$50 - $52/hourly** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.