Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Hardware Maintenance, System Administration, Systems Support

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

GDIT has an exciting opportunity to support NATO Allied SOFCOM for a TDY 3 month assignment in Mons, Belgium as a member of our Enterprise Mission Information Technology Services (EMITS) program.

The System Administrator will support user migration for two network environments, providing first line customer service support to end-users with primary responsibility for providing immediate customer response with proactive and immediate troubleshooting, configuring, and repairing systems, software, and ancillary hardware issues. Ensures proper baselining and patching of systems, STIG and SCAP compliance, installation and deployment. The Systems Administrator is also responsible for software/hardware maintenance and troubleshooting of various vendor devices/platforms.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Provide systems administration support to image, configure, and transition Dell thin clients as part of network migration

Manage printer support including configuring and deploying new printers and ensuring client connectivity and functionality

Manage the functionality and efficiency of physical and virtual servers including troubleshooting operating systems

Provide end-to-end system administration to client systems with installing and configuring Microsoft Office Product Suites and other authorized software 

Validate and ensure compliance with security policy for mixed security environments 

Conduct software license tracking, renewals, and audits and maintain inventory of equipment, software and software licenses.

Provide technical system support in conjunction with Enterprise Service Desk personnel, including troubleshooting and touch labor service support as needed

Monitor system performance. Independently troubleshoot and resolve highly complex problems to ensure reliable performance of systems.

Assist government with managing accounts, including reviewing and approving account requests, provisioning new accounts, and removing accounts.

Perform Tier 1/2 touch labor support for computers, print devices, digital senders, and associated IT peripherals.

Develop, maintain, and improve Knowledge Databases, Standard Operating Procedures (SOP) and Work Order Procedures (WOP) to reduce resolution wait times, improve actionable response times, and improve overall user support. 

Collect, document, and analyze system and network metrics to identify patterns and trends, and identify and document steps for improvements while maintaining customer satisfaction in every step of the service delivery model

WHAT YOU’LL NEED TO SUCCEED:

Education: BA/BS (or equivalent experience)

Required Experience: 5+ years of demonstrated System Administration/Engineering experience

Certifications: Must possess DOD 8140 compliant certification (i.e. Security+ CE or equivalent)

Security Clearance Level: US Secret (SSBI) Security Clearance with ability to obtain TS/SCI as required

Required Skills and Abilities:

MS exchange server administration

Applicable Microsoft certification such as Azure Administrator, MCTS, MCSE, MCSA, or equivalent industry certification

Knowledge and experience with Enterprise Service Desk processes and tools

Knowledge and experience with Virtual Desktop Infrastructure (VDI) administration.

Excellent customer service skills and communication skills

Ability to work in a team-oriented, collaborative environment

This project will be supported on a TDY basis onsite at customer locations in Mons and Chievres, Belgium. The anticipated duration of the project is 3 months.

GDIT IS YOUR PLACE:

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Cutting-edge technology you can learn from

The likely salary range for this position is $91,811 - $25,300. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Scheduled Weekly Hours:

8

Travel Required:

75-100%

Telecommuting Options:

Onsite

Work Location:

BEL Belgium - Mons (APC300)

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans