Job Seekers, Please send resumes to resumes@hireitpeople.com Create and manage workstation images and provide workstation and laptop support; including deployment, configuration, and troubleshooting.
Candidate will be a member of the Systems Center Configuration Manager (SCCM) team.  This team is responsible for deploying applications and security patches to workstations and laptops in a large enterprise domain.  The candidate will be an integral part of this team responsible for maintaining workstation images and ensuring PC’s in the domain are compliant and healthy; this includes tracking down PC’s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.  This position is a tier-2 workstation support position; other workstation technicians will escalate issues to this candidate after issue resolution has not been reached in a timely manner.  

Essential Responsibilities• Create and maintain workstation images • Monitor and report on PC system health• Manage and document trouble tickets related to PC issues• Create support documents and how-to information for IT support technicians
Qualifications/Requirements• Minimum 5 years of experience creating workstation images, deploying PC’s in a large domain environment, and providing workstation support for complex issues. Desired Characteristics• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities.• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.• Demonstrated customer focus; building strong customer relationships• Strong analytical skills – strong problem solving skills, can communicate in a clear manner and effectively evaluates information as well as data to make decisions; anticipates obstacles and develops plans to resolve • Change oriented – actively generates process improvements; supports and drives change, and confronts difficult circumstances in creative ways.


SkillRequired / DesiredAmountof ExperienceMS SCCM Configuration Management Console queries and reportingRequired3YearsMS SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimizeRequired3YearsEnterprise experience developing, testing, and maintaining PC images (SCCM OSD, ImageX, MS Deployment Toolkit (MDT), and Windows AIK.Required5YearsExperience supporting PC’s in a large enterprise domain environmentRequired5YearsEnterprise experience installing and configuring PC hardware and peripheralsRequired5YearsRepair PC’s by replacing hard drives, motherboards, memoryRequired5YearsEnterprise experience scripting with VBS and PowerShellRequired3YearsExperience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT)Highly desired3YearsMicrosoft CertificationHighly desired