Montreal, Quebec, Canada
13 days ago
System Reliability Analysts for Reliability & Production Engineering (RPE) – multiple opportunities

In Montreal, we are the Technology behind the bank’s initiatives! We service most business lines, either from an application or infrastructure perspective. Our day-to-day is to partner with the business and redefine how the firm is doing business.


We understood a long time ago that without innovative tech, there is no future. We are therefore heavily investing in tools, software and platforms, but above all: in people.
 

Ok, but what is the project I'm going to be working on? What is « Reliability & Production Engineering » and what do « System Reliability Analysts » do?


As a financial service provider, Morgan Stanley helps individuals, families, institutions and governments raise, manage and distribute the capital they need to achieve their goals.


To support these activities and achieve the goals, the firm processes an average of 40 million trades and moves assets valuing trillions of dollars in multiple countries and currencies across the globe every single day.


Reliability and Production Engineering (RPE) teams are focused on improving the service availability, scalability, performance, and efficiency of the systems that facilitate the volume and variety of transactions at this immense scale.


System Reliability Analysts make powerful contributions to this effort by applying the principles of System Reliability Engineering (SRE) to systems covering multiple business lines, including Investment Banking, Prime Brokerage, Sales & Trading (Equities, Fixed Income), as well as roles in core Finance, Operations, and Compliance technology groups.


Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.


Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…


As a System Reliability Analyst, your responsibilities will include, but not be limited to:

Working closely with engineering/development teams to design, build, optimize, and maintain systems.

Troubleshooting issues across the entire technology stack: hardware, software, application, and network.

Aggressively targeting toil and operational risk and deploying solutions to reduce these.

Broadening infrastructure and application observability.

Proactively identifying and addressing active or potential risks to system reliability.

Advocating for reliability priorities in application design reviews and operational readiness exercises for new and existing services.


What you will bring to the role

You should apply if you have at least a Bachelor’s degree in Computer Science or other technical discipline(s), plus hands-on experience with any combination of the following:

5 to 15 years practical experience in production systems support or application development (we have individual contributor and teamlead roles)

Hands on experience managing systems in a large-scale distributed Unix/Linux environment is essential.

Automation-related experience is required, using scripting languages such as Python, bash, Perl, and/or Ruby.

Deep knowledge of and hands-on experience applying the principles of System/Site Reliability Engineering (SRE).

Awareness of, and ability to reason through modern software and systems architectures, including load-balancing, databases, queueing, caching, distributed systems failure modes, micro services, Cloud, etc

Working ability to interact with message transport platforms and protocols (MQ, CPS, XML, FIX) and distributed database technologies (DB2, Sybase, Mongo, GreenPlum, Postgres, KDB).

Autosys scheduling and batch processing concepts.

Deep understanding of infrastructure and operating system concepts such as processes, memory allocation, and networking, with an understanding of how applications are affected by the above, and ability to debug and troubleshoot accordingly.


Things to highlight on your resume

While these are not required, we are very interested in speaking with people who have exposure to the following technologies or subjects. Do not hesitate to highlight them on your resume!

Higher-level compiled languages such as C++, C#, JAVA, Scala, and Go  

Practical experience designing and instrumenting SLO/SLI dashboards is particularly valuable.

Hands on experience on enterprise tools such as OpenTelemetry, Grafana stack and Apica.

Experience with Puppet, Ansible, Chef, GitHub or any automation/configuration/release management tools

Previous experience of working in an IT role that supports the asset servicing business

At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, data analytics, cloud engineering, cybersecurity and digital technologies. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent.

Knowledge of French and English is required.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.

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