Join our multinational and multicultural team to develop our Network Security product, which includes Firewalls (Perimeter/Internal/Cloud), VPN Services, Business-to-Business connections, and Application Segmentation. Our team handles the full DevOps cycle, end to end responsibility, with day-to-day operations managed by our NOC team. We focus on continuous improvement, user-centric optimization, automation, enhancing security posture, and capacity planning to adapt to new technologies. Attendance at 1-2 workshops per year is expected. **Tasks and responsibilities** + Develop and Operate Security Solutions: Work with Palo Alto Networks Firewalls and SASE products alongside the Product Owner, Solution Architect, System Leads, and Subject Matter Experts as well es international customers + (Deputy) System Lead tasks: Being accountable for design, operation, 3rd level support and qualification of the assigned systems + Product Development: Drive and organize product development activities, gather requirements and feedback, and translate them into a prioritized roadmap. Ensure knowledge transfer to the 24x7 NOC team. + Design and Plan Architecture: Contribute to designing a robust and secure Network Security architecture and lead global rollout activities. + Liaison and Compliance: Ensure successful collaboration with IT teams, stakeholders, and business units, and ensure adherence to company policies, laws, and regulations. + Documentation and Automation: Ensure proper documentation and drive automation and process improvement initiatives. + Stakeholder Management: Identify and build strong relationships with global and regional stakeholders, prepare and update product status reports, and collect feedback. + Continuous Improvement: Derive action plans for continuous improvement within the Product Team and NOC operational team. + Service Delivery Monitoring: Monitor service delivery quality in alignment with operational team and IT global KPIs and OKRs. + Inventory and Licensing Management: Manage product inventory, licensing, and maintenance renewal activities with vendors. + Budget and Contract Management: Contribute to budget preparation and control, and participate in contract negotiations. + Agile Work Environment: Work in a sprint-based, agile environment with the appropriate tools **Requirements** + Education: Bachelor’s degree in computer science, MIS, or a related field with 5 years of experience or equivalent. + Experience: minimum 2 years of experience working with Palo Alto devices and 5 years of experience in the networking security area + Technical Expertise: Deep knowledge of global security environments (Firewalls, VPN, etc.). Technical security certifications (e.g., Palo Alto Networks PCNSA, PCNSE, PCCSA) are a plus. + Network Technologies: Experience with LAN, WLAN, DHCP, IPAM and other network technologies + Project Management: Understanding of AGILE/Waterfall methodologies. Experience as a project manager is a plus. + Cloud Knowledge: Familiarity with AWS and Azure is also a plus. + Programming Skills: Practical understanding of programming languages, primarily Python, Ansible, is a plus. + International Experience: Experience working in an international and intercultural environment. + Communication Skills: Excellent verbal and written English skills. Understanding of cultural differences and how to handle them. + Travel: Willingness to travel internationally. + Soft Skills: Strong communication, team collaboration, customer orientation, and teamwork skills. \#IamBoehringerIngelheim because… We are continuously working to design the best experience for you. Here are some examples of how we will take care of you: + Flexible working conditions + Life and accident insurance + Health insurance at a competitive price + Investment in your learning and development + Gym membership discounts If you have read this far, what are you waiting for to apply? We want to know more about you! All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.