Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job for you The Digital Media Technology group builds unique and exciting digital products and responsible for Amazon Kindle, Digital Video, Audio, Music, Audible and Digital Text products. We build an eclectic set of rich media ingestion technologies, platforms and processes and taking what's possible with digital media to the next level.

This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the System Development Engineer are;

- Provide Infrastructure support of incoming system tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
- Work on maintenance driven coding projects, primarily in Java and AWS technologies
- Software deployment support in staging and production environments
- Develop tools to aid operations and maintenance
- System and Support status reporting
- Ownership of one or more Digital products or components
- Improve Retail Music infrastructure, operational performance, and stability
- Participate in designs, code and procedures reviews
- Identify opportunities arising from technical discussions and do the technical trade-offs
- Troubleshoot, research root causes thoroughly resolve defects
- Drive Company Wide Campaigns with Support and Engineering teams and drive it to closure
- Keep the Compliance risks for Retail Music systems under control
- Drive large scale projects such as migration to native
- Pipeline Automation and drive it to closure