We are seeking a dedicated System Analyst to join the Hardware Management Team, focused on improving business efficiency through high-quality solutions that support post-sales hardware services!

In This Role, Your Responsibilities Will Be:

Collaborate with the Product Manager and cross-functional teams to gather, define, and document business requirements. Work with Oracle Depot Repair Module to support return and repair processes for hardware, including RMA creation, repair tracking, and logistics coordination. Translate business needs into clear, actionable user stories for development teams. Prioritize work items and refine product backlogs in collaboration with product owners/managers. Conduct system testing and quality assurance to validate performance and functionality. Troubleshoot process-related issues across systems and applications to ensure minimal disruption to operations. Deliver high-quality solutions using SDLC/Agile methodologies. Create and maintain comprehensive system and application documentation.

Who You Are:

A self-driven and detail-oriented individual with a strong passion for continuous improvement. A collaborative team player with the ability to communicate effectively with technical and non-technical stakeholders. An analytical thinker with excellent problem-solving skills and a focus on delivering value to the business. A professional who thrives in dynamic environments and can adapt to shifting priorities!

For This Role, You Will Need:

Bachelor’s Degree or Professional Degree in a relevant field. At least 3 years of experience in a similar Systems Analyst or Business Analyst role. Strong written and verbal communication skills. Excellent interpersonal and collaboration abilities. Demonstrated success in promoting teamwork across departments and functions.

Preferred Qualifications That Set You Apart:

Experience with Oracle's Depot Repair module for  post-sales hardware service processes. Hands-on experience delivering projects using SDLC and Agile methodologies. Familiarity with Azure DevOps for project tracking and collaboration. Exposure to testing frameworks and methodologies for system validation. Proficiency in writing and optimizing PL/SQL queries, procedures, and scripts for data integration and transformation tasks.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, vacation and holiday leave.