Diploma/ National Diploma in IT
3 years relevant experience
 
Analysis and Design
Design, modify and improve information systems to optimise workflow.
Map business rules and processes into a technical solutions.
Analyse and document current systems.
Prepare charts and diagrams (system requirements / specifications) that constitute a representation of the new system in terms which managers and non-data processing personnel can understand.
Prepare analysis which present cost versus benefit as a result of implementing the proposed new system/systems.
Work with business owners to understand improvement requirements and identify problems of the current systems.
Maintain currency with the application environment to ensure state of the art solutions.
Assist with the development of configuration management plans.
Assist in the development of test plans.
 
System implementation
Compile, in co-operation with the relevant main user(s) an implementation plan.
Give help with programmatic data inputs, do the necessary compiling of code and data migration, where necessary.
Offer the necessary support in respect of users' access to the respective system functions.
Do the program transfers and exemption from program codes, as applicable.
Do the necessary checks to confirm the successful implementation of the system. Arrange for and obtain confirmation from users about successful implementation by the users.
Give inputs into the users' needs for system-related hardware, e.g. printers and the positioning of printers.
Refer users to the Helpdesk for reporting problems relating to system infrastructure. Offer the necessary support to users in respect of the provision of accompanying information in order to expedite the resolving of system-related problems.
Give inputs into the implementation plan in cases where a project manager is involved.
 
Research
Researching and developing leading practices for the System Analysis function.
Benchmarking and analysis of trends to optimise internal processes.
Engaging with business units to proactively (and reactively) provide solutions, advising management and other stakeholders in their relevant area of expertise.
Benchmark System Analysis function with Local and International best practice and application at other Organisations.
 
Project management
Identify strategic projects that need to be undertaken in the System Analysis function.
Preparing project definition and detailed plans with the PMO.
Driving and supporting the implementation of the specialised areas initiatives and strategic projects that address the needs and expectations of stakeholders.
 
Governance and Reporting
Monitoring and reporting on progress against functional initiatives.
Monitoring and reporting on compliance with legislation and policies, procedures and controls.
Promoting sound institutional governance, participating in required governance structures and serving as a member on the required forums.
Compiling reports on the functional performance at the required intervals reflecting all relevant statistics.