Manage and support core infrastructure systems including On-Premise servers (AD, DNS, DHCP, Exchange, virtualization, Windows/Linux) and cloud services on Microsoft Azure (Azure AD, VMs, storage, and networking); Create, update, and manage user accounts, mailboxes, and access permissions across both local and cloud environments. Provide support for Microsoft 365 services, including Outlook and Office apps; Manages the day-to-day operations of LTO-IT system by monitoring, maintenance and provide support to district office (DO) servers and ensure high availability and attain acceptable level of system performance; Responds to issues, problems and concerns escalated by Customer Care and other support groups related to systems administration function in a timely manner; Isolates problems and collaborate with other support groups or to Sr. Systems Administrator for proper action; Provide assistance in recovering files and databases from workstations or servers that have encountered hardware or operating system problem both on premise and in cloud; Setup, install and configure workstations used by Stradcom-based employees such as operating system, M365, MS Office, Outlook, internet browser, and other software purchased by the company as needed; Conduct troubleshooting (ad-hoc technical team member for onsite isolation of abnormal behavior of the LTOIT system); Administer and provides support to interconnectivity projects; Submit reports required by the department manager or management (Weekly, Monthly or ad-hoc reports); Ability to assume ownership, accountability and leadership to a given tasks; Need to possess a high level of patience and professionalism when working with other employees; Compliance with Stradcom policies like conduct, dress code, absenteeism, tardiness, etc.; and, Performs other job-related tasks that may be assigned by immediate superiors from time to time.