FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

- Familiarization of daily operations of Macau IT team and basic knowledge of the entire operations of AIA Macau Branch;
- Assist in handling daily IT Help Desk enquiries and other daily IT activities.

Roles and Responsibilities:

Understand the daily operations of IT team;Help Desk service operation, assist to handle daily IT enquiries;Escalate the complicated unresolve problem to on-site support teams. The escalation tasks place either through call transferring or ticketing systems;Provide support for hardware setup and maintenance, such as PC, printer, scanner, mobile device, etc;Provide support for APPs installation and troubleshooting;Assist in organizing and updating existing IT procedure document;Complete other tasks assigned by supervisors. 

Minimum Job Requirements:

University student; preferably at Year 2 or 3 and major in Computer Science or Information Technology;General knowledge of computer systems, PC repairment and network management;Good team player, effective communication and interpersonal skills;Strong at problem analysis and decision making;Outgoing personality with effective presentation skills;Proficient in both written and spoken English and Cantonese.

Others:

You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.