Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: System Admin/Engr II Job Location: Austin, Texas Job Number: AMZ9085074 Position Responsibilities: Design and configure Salesforce solutions that support business requirements and internal team adjustments while also providing end-user support. Own end-to-end Salesforce platform management, focusing on system configuration, data integrity, and user enablement. Manage core Customer Relationship Management (CRM) functions while ensuring InfoSec compliance and data governance standards. Provide guidance on strategic, tactical, and technical initiatives involving Salesforce.com and Pardot, with a focus on email marketing automation and campaign management. Oversee email marketing workflows, ensuring smooth integration with Salesforce for effective communication tracking and reporting. Troubleshoot and fix defects for planned releases and production issues. Participate in data integration processes with other enterprise applications, including email marketing systems. Lead quality assurance testing in lower environments, developing clear test cases, and providing comprehensive user training to promote adoption. Drive platform improvements through systematic testing and implementation processes. Manage ongoing support requests and administrative needs of users, particularly in email marketing automation. Provide prompt and complete resolution to technical challenges, business issues, and email marketing needs. 40 hours / week, 8:00am-5:00pm, Salary Range $104,832/year to $160,000/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000 Basic Qualifications Position Requirements: Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Management Information Systems, or related field and three years of experience in the job offered or a related occupation. Must have one year of experience in the following skill(s): (1) technical expertise in SalesforceDotCom (SFDC) administration; (2) cross-functional stakeholder management to deliver solutions that meet critical business needs; and (3) hands-on development experience across Salesforce technologies including Apex, Aura, Lightning Web Components, Visualforce, and Flow Builder. Salesforce Advanced Administrator Certification required.#0000 Preferred Qualifications Please see job description and the position requirements above. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.