**Description:** **About Park Hyatt London River Thames** Park Hyatt London River Thames offers 203 luxurious rooms, including a presidential suite and two signature mega-suites, with stunning views of the River Thames and central London. Nestled in a convenient location in the heart of the city, the hotel features exquisite dining options across two restaurants and two bar outlets, state-of-the-art event spaces, and a serene spa and wellness floor. Alongside our hotel offering, we are also in the process of launching a unique residential experience, creating a dynamic and evolving luxury environment for longer staying guests. **Duties and responsibilities related to the Switchboard Operator role** + Answer incoming calls promptly and courteously. + Direct calls to theappropriate departmentor individual. + Manage switchboard console and other telecommunication devices effectively. + Keepaccuraterecords of all calls, including details of the caller, recipient, and the nature of the call. + Liaise with internal departments and external organizations as needed tofacilitatesmooth communication flow. **About you** Previousexperience in a similar roleis preferred.Excellent customer service skills, attentiveness, andproficiencyin operating switchboard equipment and related technology. **Benefits of the** **Switchboard Operator** **role include** ** ** + 12 complimentary nights a year across Hyatt Hotels worldwide  + Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!  + Uniform provided and laundered complimentary  + Headspace membership and access to our Employee Assistance Programme  + 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels  + Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide  At Hyatt **‘We care for people so they can be their best** **’.** This isdemonstratedin our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!  Being part of Hyatt means always having space to be you. We are passionate about diversity,equityand inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages,abilitiesand identities.  Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job –it’sa career for people who care.  **Next** **Steps** **:** Apply today for this **Switchboard Operator** role and start your journey with Hyatt Hotels!  **Primary Location:** GB-ENG-London **Organization:** Park Hyatt London River Thames **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** LON006709 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.