Swedish Speaking Process Executive
Cognizant
One of our teams is looking for a dynamic and motivated person to join Cognizant. Our amazing team is working with health insurance claims of Swedish customers – you would be checking customers’ policy and previous payments, checking content of received invoices from Swedish treatment providers and customers, registering payments and informing necessary parties about the payment results.
Are you interested in becoming a part of our team?
**Swedish Speaking Process Executive**
**You can expect to:**
· Process and administrate health insurance claim payments
· Communicate with treatment providers and customers in Swedish (sometimes in English) over e-mails and letters to resolve issues/queries at the first instance
· Communicate with our colleagues in Scandinavia in Swedish (sometimes in English) over e-mails and chats to resolve issues/queries at the first instance
· Ensure that information about performed treatment and registered payments is correct, and documents are updated in the system
· Ensure process guidelines are followed and updated
· Provide reports, statistics and updates related to own area of work
· Meet productivity and quality metrics and highlight process related concerns proactively
**We expect You to:**
· Have good written and verbal communication skills in Swedish (A2 and upper level) and English language skills (A2 and upper level)
· Have excellent communication and collaboration skills, customer service mindset
· Have problem solving and planning skills, positive attitude and willingness to learn in fast changing environment
· Be accurate and attentive to details
· Have experience in Insurance, Finance or Customer Care as it would be considered as an advantage
**We can offer You:**
· Opportunity to be part of a global organization
· Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)
· Hybrid work model with remote work opportunities (work from Vilnius office around 5 times per month)
· Open, modern and ergonomic work environment when working from the office with multicultural community
· Opportunity to grow both professionally and personally (e.g. Udemy) and continuously develop within the domain
· Attractive compensation package: salary (1830-2270 eur gross/ monthly) depending on competences and language skills you have
We are implementing hybrid hiring and work practices which means interviews and work will be conducted online as well as live from the office.
We will be looking for Your CV. Only suitable candidates will be contacted within 7 days from application.
Stay up to date with our website https://www.cognizant.com/lt/en
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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