Swedish, English
Employment Type
Full time
Contract Type
Permanent
Description
Are you passionate about communicating with people? Are you looking to work abroad for a reputable client, growing professionally while gaining experiences and memories to last a lifetime? Do you consider yourself to be a friendly, helpful person with excellent problem-solving skills? Then we at Foundever are looking for you to join our multicultural office in Cyprus!
Start date: 2025.07.21
Location: Larnaca, Cypern
Employment: Full time 40 h/week
Working hours: Monday-Friday, 09:00-17:45. No weekends!
About the position:
In this position you will be working as an Swedish speaking customer service agent for one of our clients, who is a rapidly growing international company within e-finance. Your job will consist of helping customers both by email (and to some extent, phone calls) with complaints regarding: invoices, billing requests, refunding and general support. The most important task however is to give the customer a great experience and leave them with a positive feeling. You will not be doing any sales.
For this position we offer you:
Competitive fixed monthly salary Paid training Performance bonus Special discounts and offers with local restaurants, cafes, gyms and many more Only office hours, Mon-Fri (09:00-17:45) No sales!As we want you to have the best conditions to thrive and succeed with us at Foundever we will also provide:
Career development opportunities Modern, newly renovated and centrally located office An international working environment Help with local administration such as opening a bank account and immigration forms Support from Team leader, HR and great colleagues!Qualifications
To be successful in this job you must have:
Native Swedish and English language skills in both speaking and writing. Want to work with customer service Good computer skills Clean criminal record, and no ongoing debts or previous problems with Kronofogden If you have previous experience in customer service or service in general we think that’s great, but it’s not a requirement for you to apply.To thrive in this role and work environment you also have good communication skills, the ability to multitask and see yourself as a team player who strive for personal and professional development.
Join Our Multicultural team now, send in your application!
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.