About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Locations:

Fort Worth, Texas, USAtlanta, Georgia, US

About NCR Corporation:

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail, and hospitality industries. Headquartered in Atlanta, Georgia, NCR has 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Summary:

We are hard at work extending the reach and capabilities of our retail technology, ensuring that retail establishments may engage with their customers in any manner they choose.

If what we are doing interests you, we are looking for an Advocate to join our Success 360° team. Success 360° is the customer-facing engineering voice. As an advocate, you will help clients identify and resolve issues they encounter. You will help categorize, prioritize, and provide timelines for customer issues. You will work with multiple development teams across technology stacks. The right candidate will be able to logically follow information and determine areas of risk. The candidate needs to have polished soft skills and an ability to speak to a client at the appropriate level of detail.

People Describe You As:

Empathetic: Providing compassion and understanding without becoming emotionally attachedArticulate: Empathic listener and persuasive speakerCurious: Born problem-solverAdaptable: Thrives when change happensDetermined: Self-motivated, aspirational

Your Key Day-to-Day Responsibilities Will Include:

Coordinating communication with high-impact clients and supplying engineering statisticsSpeaking as the subject matter expert (SME) for engineeringCollaborating with multiple teams

Preferred Qualifications:

3 to 5 years of experience in a software organizationExperience with Microsoft Office toolsExperience with issue tracking software (e.g., Jira, Salesforce)General knowledge of software development processes (e.g., SDLC, Agile)Hands-on experience installing, supporting, or engineering softwareBachelor’s degree in a business or technical-related discipline, such as Business Administration or Information Technology

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”