Job Title Sustainable Transportation Program Assistant Agency Texas A&M University Department Transportation Services Proposed Minimum Salary $22.29 hourly Job Location College Station, Texas Job Type Staff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. Who We Are Transportation Services is an empowered team of professionals dedicated to providing efficient, dynamic and innovative fleet, parking and transit services to the community. We support the teaching, research and public service mission of Texas A&M University, with focus on customer service and communication. For more information about us, visit our website: http://transport.tamu.edu What We Want The Sustainable Transportation Program Assistant, under general supervision, provides standard program support for the day-to-day operations of the Hub, an on-campus bicycle education and repair shop, with the goal of maximizing a positive customer experience. This position will assist with assigned programs within the Hub and will assist with all scheduled and walk-in appointments that pertain to bicycle maintenance education, the bike lease program, the borrow a bike program, and any future programs that are facilitated by the Hub. Additionally, this position with participate in a collaborative manner with the office of Sustainable Transportation regarding any of the current and future sustainable transportation initiatives. What You Need To Know Starting Pay: $20.86/hr A cover letter and resume are strongly recommended. Qualifications Required Education: + Bachelor’s degree in related field or equivalent combination of education and experience. Required Licenses and Certifications: + Must have a Class “C” vehicle operator’s license or ability to obtain within 30 days of employment. Required Knowledge, Skills, and Abilities + Knowledge of medium to high level bicycle maintenance and repair. + Knowledge of word processing and spreadsheet applications. + Ability to multitask and work cooperatively with others. + Ability to perform all tasks and job responsibilities safely without injury to self and others in compliance with A&M System and HSC guidelines. + Excellent written communication, analytical, interpersonal, and organizational skills. Preferred Qualifications: + League of American Bicyclist Certified Instructor (LCI) or able to successfully complete the LCI certification within 12 months of employment. + 1 year of experience working in the bicycle industry or field of sustainable transportation. Responsibilities + Hub Initiatives- Primarily responsible for assisting in coordinating the day-to-day operation of the Hub facility. These duties include assisting with all scheduled and walk-in appointments that pertain to bicycle maintenance education, the bike lease program, the borrow-a-bike program, and any future programs facilitated by the Hub. These activities require the ability to ride, properly maintain, and repair a bicycle. Is responsible for identifying and recommending program improvements for the Hub. Assists in coordinating events to market, engage, and educate potential users of the facility. Creates, establishes and maintains program files, databases, correspondence and program materials. Assists in coordinating logistics for program events. Assists with meetings and program materials. + Sustainable Transportation Initiatives- Assists the Sustainable Transportation office with initiatives such as private and shared micromobility, bike counts, bike facilities improvements, car share, ride share, weekly and planned break intercity travel, pedestrian travel, demand response services, electric vehicle charging infrastructure, and new services as developed. Serves a first point of contact for program information and coordinates responses to requests for program information regarding initiatives and services pertaining to the Sustainable Transportation office. Encourages the use of Sustainable Transportation to customers which includes the preparation of program correspondence. + Customer Assistance- Assist with coordinating daily operational procedures to ensure the best customer experience, including bicycle booting, impounding, returning, etc. Performance of these duties requires the use of a university vehicle to travel in restricted access areas in a timely manner. Physical Requirements: + May be required to ride a bicycle while performing job duties. + Must be able to lift and/or move moderate to heavy weight objects. Other Requirements and Factors: + May be required to work in all weather conditions. May be required to work overtime, weekends, occasional holidays, and occasional home football games pending departmental needs. + This position is security sensitive. + This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules, and procedures. + All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements + Transportation Services is committed to providing courteous, responsive, quality service to our customers by fostering a respectful, positive, and welcoming environment for all. Employees are responsible for the following: representing the department to internal and external customers by actively supporting Aggie Core Values; maintaining 100% “on time” compliance with all university required training for all employees; approving time worked and requesting appropriate leave in a timely manner; reading and responding to e-mail; reviewing/reading information listed on the department intranet; performing assigned tasks in a safe manner and utilizing personal protective items/equipment as appropriate or instructed by supervisor or department; reporting unsafe actions or conditions to supervisor immediately and supporting and following unit/department safety guidelines, practices and policies. Persons in this position will be required to drive state vehicle to travel to various parts of campus and are considered essential when the University declares an emergency, campus closure, class cancellations, etc. Why Texas A&M University? We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  + Health (https://www.tamus.edu/business/benefits-administration/medical/) , dental (https://www.tamus.edu/business/benefits-administration/dental/) , vision (https://www.tamus.edu/business/benefits-administration/vision-insurance/) , life and long-term disability insurance (https://www.tamus.edu/business/benefits-administration/life-add/) with Texas A&M contributing to employee health and basic life premiums + 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays + Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation each (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html) month + Automatically enrollment in the Teacher Retirement System of Texas + Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/) + Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more + Employee Tuition Assistance (https://livingwell.tamu.edu/employee-tuition-assistance/) and Educational Release time (https://employees.tamu.edu/employee-relations/leave/paid/educational.html) for completing a degree while a Texas A&M employee Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.