The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Surveillance Operator, you will play a key role in fostering a collaborative environment by partnering with various departments to ensure exceptional service for all our guests. Your keen attention to detail and commitment to safety will help create a fair and secure experience, while enforcing company policies and applicable laws. If you're passionate about vigilance, accountability, and enhancing the overall guest experience, we want you to join our dedicated team!

THE DAY-TO-DAY:

Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.

Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.

Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.

Maintain and improve knowledge of  rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.

Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary.  Testify in court as a representative for the company as necessary. Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee.

Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.

Collaborate with leadership to maximize guest experience.

THE IDEAL CANDIDATE:

High School Diploma, GED or equivalent

1+ Years of Prior Relevant Experience

1+ Years of Prior Relevant Gaming, Military and/or Surveillance experience preferred

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

Free meals in our employee dining room

Free parking on and off shift

Healthcare, financial, and time off benefits

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11869

Pay Rate:

The rate for this role is:

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
 

Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!