Not Applicable, New York, USA
1 day ago
Surgical Equipment Repair - Business Review Specialist

POSITION SUMMARY

Create and deliver high-impact, customer-facing business-review presentations that clearly communicate Agiliti’s value, service performance, and contract utilization trends. This role blends visual storytelling expertise with analytical insight to strengthen customer partnerships and support revenue retention and growth.

PRIMARY OBJECTIVES AND RESPONSIBILITIES

Design and produce facility- and division-level business-review decks that highlight service performance, spend trends, and agreed-upon KPIs.

Automate slide creation by linking structured Excel data into standardized PowerPoint templates (e.g., VBA, XML, third-party add-ins) to enable large-volume production.

Analyze repair activity and contract consumption to surface under-/over-utilization and recommend actions that protect margin and renewals.

Forecast usage trends using historical data to help account teams anticipate spend, service frequency, and renewal risks.

Collaborate with Sales, Operations, and BI to gather accurate data and craft cohesive, customer-specific narratives.

Maintain a scalable content library (templates, graphs, visual assets) for consistent, on-brand business reviews across all regions.

Contribute to executive presentations and strategic customer meetings with tailored content and insights.

Continuously improve presentation quality and storytelling by incorporating customer feedback and best practices.

QUALIFICATIONS

Must meet all Qualification Requirements to be considered.

High-school diploma or GED required; Bachelor’s degree in business, communications, analytics, or related field preferred.

3+ years creating customer-facing presentations or reports in a service-based or healthcare environment.

Demonstrated experience automating data flow from Excel (or BI tools) into PowerPoint.

Ability to sit or work at a computer for prolonged periods; occasional lifting of materials up to 15 lbs.

Willingness to travel up to 10 % for key customer meetings or internal workshops.

Valid driver’s license and ability to meet Agiliti’s vehicle safety and insurance requirements.

KNOWLEDGE, SKILLS, AND ABILITIES

Advanced PowerPoint design and visual-storytelling proficiency.

Strong Excel skills; comfortable with formulas, pivot tables, and data cleanup.

Familiarity with BI dashboards (Tableau, Power BI) and ability to interpret service metrics.

Proficiency in automating slide decks (VBA macros, XML scripting, or tools like Think-Cell).

Solid analytical mindset; adept at spotting consumption trends and forecasting impacts.

Exceptional written and verbal communication for both technical and executive audiences.

Highly organized, able to manage multiple deadlines and stakeholders simultaneously.

Customer-centric approach with a proven record of strengthening client relationships through clear, actionable insights.

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Home Office (NY)

Additional Locations (if applicable):

Central Time, Mountain Time, Pacific Time

Job Title:

Business Review Specialist

Company:

Agiliti

Location City:

Not Applicable

Location State:

New York

Pay Range for All Remote Locations:

$42,339.16-$109,933.25

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. For sales positions, this range combines the base salary and the target incentive pay.

The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.

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