Welcome page Returning External Candidate? Log back in! Surgical Coordinator Location US-NJ-Cape May Court House Job ID 74150 Category Clerical Shift DAY Type Part Time Department Name COOPER BONE AND JOINT AT CAPE About Us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs.  Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

 

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Experience Required Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.   Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.Support the checkout office, scheduling patients for procedures after office visits.Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients.Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests.Responsible for the integrity of pre-registration to include accurate health care coverage(s). Escalate operational, provider, or patient complaints along with other critical matters to leadership.Knowledge of medical insurance and billing processes.Must work well in stressful situations and display a high degree of efficiency at all times.Strong emphasis on customer service. Other duties as assigned by the manager Education Requirements High School Diploma or Equivalent required Special Requirements 2-3 years in a medical or office settingOutstanding organizational skills, typing 35-45 WPM, medical transcription required Salary Min ($) USD $21.00 Salary Max ($) USD $34.00 Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu View Apply Start Completed Application FAQs

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