Job Description

Seeking a full-time Surgery Scheduler to support our OB/GYN at Fountain Plaza, located at 6060 N Fountain Plaza Dr, Suite 200. 

Shift: Days, Monday - Friday, hours TBD.

We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Benefits

As a core employee with Northwest Healthcare, you will be eligible for competitive base pay, and a robust total rewards compensation package. Included in our benefits package includes some of the following: health insurance, dental, vision, 401K, PTO and more!  

Job Summary 

The Surgery Scheduler - Clinics is responsible for coordinating and scheduling surgical procedures for patients in a clinical setting. This role ensures accuracy in scheduling, proper documentation, and effective communication between patients, providers, and surgical teams. The Surgery Scheduler plays a vital role in ensuring an efficient workflow and a positive patient experience. 

Essential Functions

Schedules surgical procedures, pre-operative appointments, and follow-up visits in coordination with surgeons and clinical staff. Confirms surgery details with patients, including preparation instructions, arrival times, and necessary documentation. Verifies patient insurance coverage and obtains prior authorizations as required. Coordinates with surgical facilities to ensure proper scheduling, availability of resources, and compliance with protocols. Ensures accurate and timely entry of surgical procedures into the scheduling system and electronic health records (EHR). Communicates with patients regarding any scheduling changes, delays, or cancellations. Collaborates with clinical teams to optimize surgical schedules and minimize conflicts. Prepares and distributes surgery schedules to relevant departments, ensuring all necessary personnel are informed. Maintains detailed records of scheduled procedures, cancellations, and reschedules. Provides excellent customer service and serves as a point of contact for patient inquiries related to surgical scheduling. Performs other duties as assigned. Complies with all policies and standards.

Qualifications

Associate Degree in Healthcare Administration or a related field preferred 1-3 years of experience in medical scheduling, surgical coordination, or a related administrative role required Experience in a clinical or hospital surgical scheduling environment preferred

Knowledge, Skills and Abilities

Strong knowledge of surgical scheduling processes and medical terminology. Proficiency in electronic health records (EHR) and scheduling software. Excellent organizational and multitasking skills to manage complex schedules. Strong communication and interpersonal skills to interact with patients, providers, and surgical teams. Ability to handle confidential patient information in compliance with HIPAA regulations. Attention to detail to ensure accuracy in scheduling and documentation. Proficiency in Microsoft Office Suite and other administrative tools. Commitment to providing high-quality customer service and patient support.