UPMC University of Pittsburgh Physicians is hiring a Full-Time Surgery Scheduler to help support UPMC Mercy Professional Building.

 

Hours: Monday-Friday, daylight

Location: UPMC Mercy Professional Building

Department Details: This is a rewarding position that helps stroke patients. You will be working with two great physicians!

Purpose:
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.

Responsibilities:

Work directly with department to troubleshoot procedural and operations issues. Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. Ensure that informed consents are signed. Provide patients with pre and postoperative instruction according to service specific guidelines. Coordinate patient education seminars and schedules physicians accordingly. Collect data for research study. Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. Ensure all billing and insurance information is current and accurate. Complete special projects as assigned. Act as liaison between patient and referring physicians. Obtain pre-certification and/or referral prior to the date of the procedure. Coordinate and track internal and external marketing efforts. Attend and schedule department meetings.

Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

 

Monitoring outpatient schedule and ensure patient is ready for appointment with needed testing completed  Answer and respond to all incoming telephone inquiries regarding surgery, pre/post op instruction and questions regarding outpatient clinical appointment scheduling Address all in basket incoming messages from the patients and providers Answer and respond to all incoming telephone inquiries regarding surgery, pre/post op instruction and questions regarding outpatient clinical appointment scheduling Attend NIR clinic to assist the team with any needs they may have while seeing the patients and to ensure patients are scheduled for procedures, follow up appts, schedule imaging and give all discharge summaries and instructions at check out. 

Executive leader type role, coordinator