LOCATION:  Baylor University Medical Center, 3500 Gaston Ave., Dallas, TX

DEPARTMENT:  Case Management, Supervisor Comprehensive Care Social Worker, MSW

SHIFT:  Fulltime, 64 hours/pay period (12 hours Saturday and Sunday and 8 Hours on Mondays).

 

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.We never settle by constantly striving for better.We are in it together by supporting one another and those we serve.We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Eligibility on day 1 for all benefitsDollar-for-dollar 401(k) match, up to 5%Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and moreImmediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Job Summary

The Supervisor Comprehensive Care Management in Social Work oversees daily activities and staff. They assess and coordinate patient care, including case management, social work, utilization review, and care coordination. The goal is to achieve optimal clinical and quality outcomes by managing care and resources effectively to reduce unnecessary utilization.

Essential Functions of the Role

Provides administrative, technical, and clinical supervision of assigned staff. This includes hiring, firing, performance evaluation, education, staff development, work allocation, and problem resolution.Trains and helps staff in identifying needs of the people and families served to ensure quality of care.Participates in development of care plan of services, coordination, delivery, and quality of services oversight.Identifies and implements standards of practice and care to achieve optimal clinical, financial, and patient satisfaction outcomes.Develops relationships and processes to involve physicians, pharmacists, nurses, social workers, and other health professionals in care planning, delivery, and discharge planning.Participates in developing and implementing standardized policies for efficient operations and optimal patient care. Ensures compliance with all institutional policies and regulatory requirements.Oversees the development of discharge plans and strategies that address the patient needs through the continuum of care post-discharge.Ensures appropriate scope of practice by staff. Ensures subordinates know ethical standards like confidentiality, informed consent, conflicts of interest, dual relationships, boundary issues, documentation, consultation, referral, and end of services.

Key Success Factors

Knowledge of care coordination, discharge planning, case management and utilization review.Knowledge of human behavior and performance includes differences in ability, personality, and interests. It also involves psychosocial methods and the assessment and treatment of behavioral and affective disorders.Know the standards and methods to restore or enhance social, psychosocial, or bio-psychosocial functioning of people, couples, families, groups, organizations, and communities.Relational skills to interact with a wide range of constituencies.Verbal and written communication skills.Skill in the use of personal computers and related software applications.Ability to develop structures, relationships, and processes to deploy multidisciplinary care planning, care delivery, and discharge planning.Ability to standardize policies, procedures, and programs.Ability to help people in recognizing and solving problems.Ability to supervise, train, motivate, give guidance to staff and ensure the clinical aptitude of staff.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

EDUCATION - Masters'MAJOR - Social WorkEXPERIENCE - 3 Years of ExperienceCERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP): Must have one of the following: LCSW, LMSW, LMSW-AP. Job requires a master's in Social Work.