Are you detail-oriented, process-focused, and enjoy leading others?  Are you looking for an industry-leading company that offers growth and stability?  Labcorp is seeking a Support Services Supervisor to join our team in Elmwood Park, NJ. In this position, you will work in a fast-paced, customer-focused, and challenging environment, and will be a part of our overall mission at Labcorp: "Improving Health, Improving Lives".

**Pay Range: $58,000 – $73,000 yearly

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. (Remove for non-pay transparency states)

Work Schedule: Monday - Friday, 9:00 AM- 5:30 PM

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan.  Casual, PRN & Part-Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. 

 

Job Responsibilities

Perform assigned duties according to established procedures, ensuring accuracy and efficiency.Transcribe hematopathology and surgical pathology consultation reports from spoken dictation.Communicate and resolve dictation, transcription, and reporting issues between pathologists and transcriptionists using both written and verbal methods.Monitor, update, and resolve transcription and send-out reporting issues via internal documentation applications.Enter CBCs, macroscopic data, and referral lab results into the LIS; confirm billing and monitor pending cases.Assist with preparation of laboratory specimens for analysis and testing.Supervise, train, and mentor non-technical staff, ensuring adequate coverage for all shifts and monitoring daily workflow.Prepare schedules, assign tasks, and research/resolve production errors, escalating when necessary.Perform and document quality assurance checks; maintain QA records and drive continuous process improvements.Administer and enforce company policies, compliance program requirements, and safety procedures, maintaining a professional and safe work environment.Other duties as assigned by supervisor.

 

Requirements

High school diploma or equivalent requiredAssociate’s degree or higher is preferred3 years of relevant experience; preferably in a clinical laboratory Prior supervisory or leadership experience is a plusFamiliarity with laboratory operations, as well as policies and procedures, is preferredStrong computer skills and working knowledge of Microsoft Office Excellent communication skills, both written and verbalHigh level of attention to detail with strong organizational and prioritization skillsStrong critical thinking skills with the ability to make decisions in a fast-paced environmentAbility to handle the physical requirements of the position

 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.